Toll Free: 1-888-427-8455
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366 Day Return Policy
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BrushLove.com
   
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This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Privacy

BrushLove.com respects your privacy. We will never give away, rent, or sell your name, address or e-mail to anyone. The information you provide us is used to help personalize product information and offers to you. Your name and address information is used only for mailing samples offers to you, and will not be given to any third party without your consent. Your e-mail address is used only for sending information and updates to you about BrushLove.com products, tips and the web site. If at any time you wish to be taken off our e-mail list, please click here to unsubscribe with the word "remove" in the subject field.

How to Purchase Our Products

You can purchase our products online or, in the US, by calling our Toll-Free number (888) 427-8455. For international orders, please contact us directly via email and we will be able to arrange it for you.

Returns

If you are not happy with the products that you have ordered from BrushLove.com, you may return the item(s) within 366 days of purchase. Unfortunately BrushLove.com cannot issue refunds for products that have been already used, unless the products in question are clearly defective. Please include the original invoice in the package and retain a copy of your records. We regret that shipping expenses are non-refundable unless the item is defective.

All returns must be accompanied with a RETURN AUTHORIZATION CODE that is issued by our customer service team.


Our Payment Methods

Our website is completely secure. We use SSL (secure socket layer) technology to encrypt and protect personal data sent to us over the internet. From the moment you enter our "Shopping" screen, you are on a secure server. All your information, including your credit card number, is encrypted when transmitted and stored in secure server.

If you are still uncomfortable using your credit card number online, you can call customer service at (888) 427-8455 Monday though Friday from 9:30 to 5 pm Eastern Standard Time (EST).

Shipping and Handling

Orders placed by 1:00 pm Eastern Standard Time (EST) Monday through Friday will be processed that same day. Orders received after 1:00 pm on Friday through Sunday will be processed on Monday. Most express shipments will be received the next business day if ordered before 12:00 pm EST Monday-Friday during non-holiday periods.

International Orders: Call for Rates

Guarantee

We guarantee our personalized products to be free of manufacturing errors or product defects. If there is a quality issue with your order, you may return it in new condition and in its original packaging for a prompt exchange for the same item, or immediate full refund. Understandably, personalized items cannot be accepted for return, unless there is a manufacturing error or product defect. All refunds and exchanges must be made within 30 days of
receipt.


Damaged in Shipment

If your item is damaged, shipped incorrectly or defective, please notify us within 72 hours of receiving your package. We will have a UPS tag sent and a new product sent out free of charge. All returns after 72 hours will be treated as a regular return in which the customer will be liable for shipping charges. Please be sure to inspect your package carefully when it arrives.


Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.





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